412 Food Rescue: Revolutionary Repurposing

Pittsburgh’s 412 Food Rescue blends traditional community outreach with of-the-moment technology to get food to those who need it.

(page 2 of 2)


Now, between 3,500 and 5,000 people at six community locations and 11 high-rise buildings receive regular donations from 412 Food Rescue. “You see the truck pull up with all of the stuff. It’s overwhelming, even for me,” Sandidge says.

As soon as England pairs donated food with an organization, pickup and delivery information is entered into the 412 Food Rescue smartphone app. Volunteers — there are approximately 1,000 active users — then receive an alert. If they are available, they can ping the app to claim a pickup-and-delivery run. “We have unbelievable acceptance rates. Sometimes it happens in under a minute,” England says. 

Volunteers drive personal vehicles — some even ride bicycles or walk — to the pick-up point. At Whole Foods, most of the food that Thompson arrived to rescue looks shelf-worthy. There’s an occasional blemished apple, a smattering of taupe bananas and slight droop on some kale, but otherwise, the produce is in excellent condition. It’s shocking to see so much food is pulled from the store’s shelves. “A logical system wouldn’t let this happen,” Thompson says. 

From a market perspective, it’s a more nuanced decision. Grocery stores, particularly higher-end markets such as Whole Foods, have to account for customer perception of their products. Plus, they need to make sure that the produce they sell will maintain freshness in shoppers’ homes; food purchased on one day might not be used until a few days later.

“Devotion to quality is what sets Whole Foods Market apart. Our team selects and hand-stacks produce daily to guarantee our fruits and vegetables are at their peak and meet our rigorous standards of flavor, appearance, quality and freshness,” Annie M. Cull, a company spokesperson, says via email. 

Cull says produce departments at each store are inspected several times per day and managers at individual stores make the call about what and when to pull items from display. “Each time, the central question they are asking is, ‘Would I buy that product?’ and they’re making an evaluation consistent with our standards around any visible bruising, discoloration, ripeness, etc.,” Cull says via email.

“Because of the types of food that is coming in — it’s different from the Food Bank in that these are perishable items such as eggs, fresh fruits and meat — [412 Food Rescue has] given our residents an opportunity to get food that they don’t normally buy. They can learn how to prepare food that is really good for you. It’s helped the quality of food improve. It’s helped the eating habits of our children improve,” says Bev Moore, deputy executive director of the Allegheny County Housing Authority. 

Volunteer Dan Thompson loads his car “like a game of Tetris” on his weekly run to the Whole Foods store in East Liberty

Rescue volunteers often drop off the food at a location that offers easy, direct access for recipients. Residents of buildings and communities managed by the city and county housing authorities pick up and deliver in community centers, daycare centers and gymnasiums. Volunteers in the communities sort the delivered items to ensure equitable distribution. “When you witness the volunteers in the community come and take the delivery ... They break down all the big bulk items … so that everyone can get some of it. You have some happy campers when they’re done,” says Moore.

Elderly and disabled residents can arrange to have food dropped off at their door. “Just because you can’t get down there doesn’t mean you can’t get any food,” Sandidge says.

Or, as in the case of Thompson’s regular Whole Foods run, the produce lands at a community-centered organization that will orchestrate the final leg of distribution. Thompson’s weekly rescue ends at Lawrenceville United, a neighborhood nonprofit group. 

From there, it’s picked up by its intended recipient, Zainabu Musa, a Bantu refugee from Somalia. She uses the supply to augment the food buys with food stamps to feed her family of 10, and she also shares the bounty with five other refugee families. She takes it all back to her small townhouse in Northview Heights, where her front room is decorated in what she says is a traditional African style: seafoam sheets line the walls, shimmering with silver threads woven in a leaf pattern. A rainbow of multicolored drapery undulates on the ceiling.


Musa, dressed on this day in a flowing, floral-patterned purple and turquoise outfit and a red-and-white headscarf, sits with her eldest daughter, Asha (a high school student who helps to translate from Somali to English). “Food is good, and this food helps me,” Musa says.

Even though some of the food was unfamiliar at first, Musa says she’s never been fazed by what she gets.

“I’m from Africa. I know how to cook everything. I mix up African food and American food. I’ll mix fufu (an African and Caribbean staple food made with cassava and unripe plantain) with American greens,” she says. 

Still, England says she does her best to match each of the organization’s rescues with recipients who won’t have a hard time cooking the food they receive; there’s no point in saving food if it’s going to end up going to waste because recipients don’t have the knowledge or capacity to cook with it. 

Zainabu Musa, a Bantu refugee from Somalia, prepares and enjoys a dish of chicken, potatoes and romenesco served over boiled corn meal and pasta 

According to Sandidge, the recipients in Pittsburgh Public Housing often help to make England’s job a bit easier. “Food is community. [The donations have] created intergenerational activity. People are sharing recipes and learning the benefits of eating healthy. Some of the young people had never seen mangos before. And then some of the seniors showed the young people what to do with them,” she says.

The benefit of this shared knowledge extends beyond the immediacy of the delivery, Sandidge says. Before the exposure to the array of fresh produce and meat delivered by 412 Food Rescue, many low-income people wouldn’t buy a wide variety of produce because they didn’t know how to prepare it, and they didn’t want to spend their limited resources on food that might then go uneaten. Now, with a greater culinary knowledge base, they are confident enough to purchase some of those foods at the grocery store. 

“We want to move people to self-sufficiency. When they’re well nourished and well-fed they can be productive, healthy and feel good about themselves,” says Sandidge.

412 Food Rescue received its first grant — $150,000 — from the Hillman Foundation, which continues to support the organization. It also receives funding from the Heinz Endowments, the Pittsburgh Foundation, BNY Mellon Foundation and a host of smaller foundation and individual donations. It raises money and boosts awareness through an active social media presence, crowd-pleasing events such as Jamilka Borges’ all-female chefs’ dinner and “Ugly CSA,” a community-supported agriculture program that encourages consumers to purchase a subscription that supplies previously unsellable produce from Penn’s Corner Farm Alliance. Lizarondo herself is a energetic force in promoting the organization at events, speeches and on social media. [Editor’s note: Lizarondo also has contributed to Pittsburgh Magazine as a freelance writer and blogger.]

If Lizarondo and her team have their way, 412 Food Rescue is just beginning to pave the path to hunger relief. “There’s a lot of room to grow. We’re only scratching the surface of what we’re capable of recovering,” she says.

For example, 412 Food Rescue has a partnership with Giant Eagle and currently rescues from 10 of 75 stores in Allegheny County. It would like to rescue food from all 75, and eventually expand outside the county, too. Working with restaurants to salvage food that doesn’t make it to diners is an idea that’s just beginning to be explored. Lizarondo says she already is working with Borges on developing affordable, healthy frozen meals that are eligible for purchase with SNAP benefits. They also are collaborating on producing consumer products such as juice and granola bars prepared with rescued food. Their goal is to open a commissary and production kitchen in Millvale, which could happen as early as this summer. 412 Food Rescue is a finalist for the UpPrize, a social-innovation challenge that awards its winner up to $300,000 in grants and investments.

Lizarondo says she also hopes to bring the organization’s infrastructure and app technology to other midsize cities such as Columbus and Austin in 2017.

For Musa, the Somali refugee, it’s already been a life-changer. “I love the people that give us the food,” she says. “They are part of my family now.”  

Edit ModuleShow Tags
Edit Module

Edit ModuleShow TagsEdit ModuleShow Tags
Edit ModuleShow Tags

Watch: The Terrible Towel and 45 Years of Steelers Nation

Perspectives from Franco Harris to Joe Manganiello.

Yinzers Eating Chicken Wings Are Going to Be on TV

Mt. Washington’s Bigham Tavern is the latest ‘Burgh eatery to host a film crew.

Madeline Bakery and Bistro to Open in Wilkinsburg

The French-inspired bakery will feature croissants, cookies, bread and more.

32 Years Celebrating Pittsburghers of the Year

As we honor the 2017 Pittsburghers of the year, take a look back at the previous honorees and their significant, unforgettable contributions to our city.

Wish a Steeler a Speedy Recovery in a Big Way

An oversized get-well-soon card for Pittsburgh Steelers linebacker Ryan Shazier is waiting for your signature Downtown.

Watch: Who is Faster on a Zamboni? Crosby or Malkin?

Sid and Geno love to compete, especially against each other. This time, the future Hall-of-Famers climbed aboard Zamboni machines for a race across a parking lot.

2017 Pittsburgher of the Year: Kelly Frey

No one would blame the veteran WTAE anchor if she took time off while undergoing intensive breast cancer treatment. Instead, she chose to use humor and grace to educate and inspire others, all while in the public eye.

Steelers Can't Ease Their Patriots Pain Until January

Much as they’d like to, the Steelers won’t be able to exorcise the ghosts of AFC Championship Games Past, even with a win on Sunday.

Green Medicine: The Business of Medical Marijuana

For many, medical marijuana is a panacea capable of alleviating a wide range of symptoms. As Pennsylvania begins allowing the drug’s medical use, patients are relieved — and business is booming.

Restaurant Review: Casbah Still is Rocking

More than 20 years into its run, Casbah remains one of Pittsburgh’s most relevant restaurants.